Travelera is a travel service brand operated by TRAVEL ERA LLC, a United States registered company. Travelera provides travel booking assistance and related customer-support services for domestic and international travel.
1. Independent Travel Service Provider
Travelera acts as an independent travel service provider and is not an airline, hotel, transportation company, or other travel supplier.
Travelera is not affiliated with, operated by, sponsored by, or endorsed by any airline, unless expressly stated otherwise.
Airline names, logos, trademarks and other third-party brand names displayed on the Travelera website belong to their respective owners and are used for identification and travel-booking purposes.
2. Airline and Travel Supplier Information
Flight schedules, fares, availability, baggage allowances, seat availability, cancellation rules, change fees and other travel information may be provided by airlines, reservation systems, travel suppliers and other third-party providers.
This information may change without notice.
Travelera does not control the operations, schedules, aircraft, employees, policies or services of independent airlines or other third-party travel suppliers.
3. Fares and Availability
Displayed fares and travel options are subject to availability and may change before a booking is confirmed and/or a ticket is issued.
A displayed price or itinerary does not guarantee that the same fare or availability will remain available until the booking is completed.
Applicable taxes, fees, fare restrictions and supplier conditions may apply.
4. Booking and Supplier Terms
When you make a booking through Travelera, the applicable airline or travel supplier’s terms, conditions, fare rules and conditions of carriage may also apply.
Customers are responsible for reviewing their booking confirmation, ticket information and applicable supplier rules.
5. Travel Documents and Entry Requirements
Customers are responsible for ensuring that they have all documents required for their journey, including, where applicable:
- Valid passport;
- Visa;
- Transit visa;
- Electronic travel authorization;
- Entry permits;
- Health documentation; and
- Other documents required by airlines, transit countries or destinations.
Travelera may provide general travel information and booking assistance but does not guarantee admission into any country or approval of any visa, travel authorization or immigration application.
6. Schedule Changes, Delays and Cancellations
Airlines and other travel suppliers may change or cancel services for operational, weather, safety, governmental or other reasons.
Travelera will assist customers with available options where possible and in accordance with applicable supplier rules and applicable law.
Customers should refer to the Cancellation & Refund Policy for information regarding applicable cancellation and refund procedures.
7. Third-Party Services
Travelera may work with airlines, travel suppliers, reservation systems, payment providers, technology providers and other third-party service providers to facilitate travel services.
Travelera does not guarantee the performance of independent third-party providers.
8. Operational and Booking Support
Travelera may coordinate operational, booking and customer-support functions with trusted travel-industry partners.
Travelera’s current operational and booking support partner includes:
FALCORE WORLD TRAVEL SERVICES PVT LTD (India)
This relationship supports backend operations, booking coordination and customer service. (Travelera)
9. Website Information
Travelera makes reasonable efforts to provide accurate and current information on its website.
However, travel prices, schedules, availability, supplier policies and other information may change, and Travelera does not guarantee that all website information will always be complete, current or error-free.
10. No Guarantee of Travel Outcome
Travelera does not guarantee:
- Airline schedule availability;
- Ticket availability;
- Visa approval;
- Immigration approval;
- Entry into a destination;
- Airline boarding;
- Baggage delivery;
- Flight operation;
- Supplier performance; or
- Any particular travel outcome.
Customers remain responsible for complying with applicable airline, government, immigration and destination requirements.
11. Limitation of Disclaimer
Nothing in this Disclaimer is intended to exclude, restrict or limit any rights, remedies or protections that cannot legally be excluded, restricted or limited under applicable law.
12. Contact Us
If you have questions regarding this Disclaimer or your travel booking, please contact Travelera:
TRAVEL ERA LLC
30 N Gould St Ste 4000
Sheridan, WY 82801
United States
Website: Travelera.us
Email: support@travelera.us
Customer Support: support@travelera.us
Booking Support: booking@travelera.us
Phone: +1 888 652 6415
Business Hours:
Monday–Friday: 9:00 AM–5:00 PM
Saturday: 10:00 AM–2:00 PM
Sunday: Closed
Travelera — Your Journey, Our Era